Archives: Reviews
“Cris M. Was great, very professional and paid close attention to detail.”
“Frank and his apprentice Achilles did a great job. They installed a laundry room sink and then tackled a very difficult shower fixture installation. Frank's persistence and patience paid off and he was able complete the shower. Everything looks and works great. THANK YOU!!”
“Five solar panels had no or low production. Joseph replaced the inverters efficiently on a day with the chill factor in the single digits!”
“We had JK come out to check on a leaking hot water heater. Sam called to inform me when he would arrive and was arrived when he said he would. He got to work and explained it needed to be replaced. He went and pick up a new one. He worked diligently and carefully explained about what was done. I am very thankful that JK was able to come out the same day and complete the work. Sam is an awesome example of the company. Great communications and a very good positive young man. Thanks”
“Sam S. called to confirm his arrival and showed up just as promised. He went straight to work and stopped only to show me where there was a small but unexpected challenge. I appreciated his clear, straightforward explanation and was delighted the project was finished so quickly and professionally. Couldn't have asked for a better solution or installation. Great job!”
“I had Sam and his helper Achilles at my house to replace my hot water heater. Achilles was very quiet but incredibly skilled at his job, and I was impressed with how efficiently he worked. Sam was absolutely wonderful—polite, professional, and extremely knowledgeable. He took the time to explain everything they were doing and made sure I understood the process. If there were a rating system from 1 to 10, I would give them both a 10 without hesitation.”
“Kyran was fantastic! He was very friendly, knowledgeable and explained everything to me. He's a great employee and deserves a raise!!”
“Frank came to our home January 6 2025 to remove the toilet in our small bathroom, so that a new floor could be laid. He pointed out a bad problem with the toilet mounting, and proposed a good way to repair it. We told him to go ahead and he made a very good repair. He was at all times very professional and repectful of both our home and ourselves. We would recommend him to anyone needing plumbing help.”
“I've been a customer with JK for 18 yrs. I've always had good service, sometimes expensive but always professional, on time and quality work. This time we had a leak in our kitchen sink that needed to be repaired. Sam S came out and I showed him the leak. It was a simple hose coming from the water line into the faucet. He kept trying to tell me (several times) I needed a new faucet for $900 as our water had damaged it and it was a brass faucet which the "acidic" water damaged. I felt he was giving me a very hard sell to have him purchase and install a new faucet. I found the manufacturer of our faucet with the service dept phone number which I gave him and he stated that he called them. Then Sam S claims that he left to go to Hajoca to look for a replacement hose. I had found a replacement hose online but he took one look at it and stated it was not the right type. He came back from Hajoca without any hose as they did not carry it. He was supposed to order a new hose and call us back. Two full days go by, I did not receive a phone call back as promised.. I called and explained I needed to know what was going on. Sam called me later that day to explain that the faucet company was sold and no replacement hose is available and I will need to purchase a new faucet. I went back online and in less then five minutes ordered a new hose for $60 (the same one I showed him) and received it two days later. I replace the hose myself and the faucet works perfectly. Our faucet has a brass FINISH (not brass as Sam critiqued) and our water is treated with a softener and we had it tested/pH was 7 so NOT acidic (as Sam was adament about – he stated to my wife that another customer wanted a brass faucet and he had to tell her her water was acidic and she best choose another type faucet).. I hope Sam is not an example of JK other plumbers as I felt he was acting like a used car salesmen selling me something I did not need. I paid $139 for the service call.”
“We had an emergency plumbing issue. JK Mechanical technician Frank responded quickly. He was courteous, professional and thorough. Frank did an excellent job.”
“Erik was very professional, respectful and competent. He performed my semiannual service and recommended a product and explained exactly how it would improve my system. He was able to install the part and completed the maintenance in a timely manner.”
“Steve arrived on time. The work was done promptly and professionally. Replaced a bath ceiling vent fan/light combo, and the bath vanity light. When done he left the bathroom as clean as it was when he arrived. Would have no problem recommending or using JK Mechanical again.”
“I called for a non-emergency repair the afternoon before Thanksgiving, expecting to wait until the following week for the repair. However, Sam S. was getting ready to head home when he answered our call and arrived 30 minutes later! He was professional, he showed my husband what he was doing and he finished less than an hour later. What a pleasure!”
“Sam was the gentleman who came to check on the hot water heater and did some service. Excellent service and very friendly
Frank came the next day with the water heater and took old out and new one in. Excellent service and very friendly.
Both men were gentleman and very polite”
“A tale of two service calls. 15 years ago JK Mechanical installed two geothermal units in our house, replacing our old oil burner. Back then, they were pioneers in the area in geothermal, and great to deal with! A couple of hiccups in startup, but they stood behind the work admirably. Fast forward to last week, the cooling stopped, and we had family coming in to visit. Had to get it fixed so I called JK and was scheduled for the next day, 8/29. The technician got to our home, and I showed him the unit and explained the situation. First was the thinly veiled chastisement and guilt fest for not having a maintenance plan in place, and after that was over, I asked “yes but can you fix it?” He asked for a moment to look around, so I left him with the unit. After a few minutes he called me down and said the refrigerant was low and he would need to do a leak test and replace some expensive parts and presented me with an estimate to sign for around 4K. I said for that money I’d better look at a new unit. I then asked him as a stop gap measure (it was hot) what would happen if we replaced the refrigerant and added a stop leak as they had done a couple years ago to the second unit in the attic. He said it was a “gamble”, but he would write up another estimate. A few minutes later, he produced another estimate for 1900 bucks to add 6lbs of refrigerant and stop-leak. At this point I realized this tech wasn’t going to repair anything and feeling a little scammed I said why don’t we part company, and I’ll pay you for your time. He put the panel back on the unit and said he needed to go to his truck. After about 20 min. I went out to the truck and said can I pay you; I need to leave. He presented me with the final bill for $309, which included his extended diagnostic charge. I signed it and drove away. That evening, I called my plumber and asked, “who do you know?” He said he would use Constant Comfort Solutions as he really trusts them. Long story short, they were at my house the next afternoon. I left Hunter, the technician from Constant Comfort Solutions with the unit and within 15 minutes he showed me a pic of where the leak was, said he could solder it up and add refrigerant for $749. About an hour later it was done, Hunter was paid, and the house is cool again. I know my geothermal units are near the end of their expected service life. And I’m sure JK has many satisfied customers. But based on the difference experiences of the back-to-back service calls last week, we’ll be moving on…”
“I want to write a review in regards to Mr. Steve Moyer that came out to do the yearly maintenance on my generator. Mr. Moyer was excellent and knowledgeable. He was attentive to my all questions and went through verbally everything he was doing to the generator with me. He took the time which I found to be very valuable and excellent customer service. Please make sure he is the maintenance guy you send out to my house for future upkeep a service.”
“JK Mechanical is an amazing company! Recently, following a downed tree on our property during a severe storm, we needed to have our electrical meter reinstalled on our home. Their service, from beginning to completion of the job, was professional. Steve and his team, Ashley and Jen in the office, all assisted with getting the job done and in a very timely manner during a trying situation. JK Mechanical went the extra mile and beyond. I would highly recommend this company for your electrical needs.”
“Little expensive but Alex C was an excellent technician, diagnosed and repaired perfectly as requested”
“had the tech guy come check my AC which he fixed i was very happy except he did step on some plants shrubs a little damage close a to 4 star but over all i was happy for the service Thanks”
“Connor is very professional, courteous, and knowledgeable. He willingly takes time to inform me of what he has done and of any concerns he has with the equipment. We always look forward to his visit. A fine representative for JK Mechanical.”
“Office prompt courteous efficient – tech’s arrive on time, explained everything, fixed geothermal fault, suggested some other things that might cause future problems, great company.”
“Tech arrived on time as scheduled. Was very professional and explained what service was done. Very good experience.”
“JK Mechanical has been a pleasure to work with from the installation of our generator and the servicing thereafter. They were not only professional, fair and honest, but they also uncovered some important things to me that other companies did not which resulted in my ability to make crucial upgrades prior to the generator installation. We highly recommend them.”
“I have been a customer of JK Mechanical for more than 10 years. Techs are always on time and courteous.”