“Service was great as usual. Service person was great.”
“Phil Zeck is very knowledgeable,efficient and very professional. It was a great working with him”
“I called JK Mechanical on a Friday morning about a sump pump that had stopped working in my crawl space. The service department told me they could have two technicians out by early afternoon. To my surprise, Chris M. and Steve called mid-morning and said they’d be at my house in 20 minutes.
Chris M. clearly explained all my options for replacing the sump pump. Once I signed the contract, they got to work immediately. They didn’t just replace the pump—they also installed an extra valve and added a light to the electrical box so I could easily see when the pump is running. That’s a big help in a tight, unlit crawl space.
Despite the limited space and the stone floor, they kept everything clean—no dirt tracked into the house. The price was reasonable, and both Chris M. and Steve were great to work with: professional, respectful, and efficient.
Thank you to Chris, Steve, and JK Mechanical for a job well done.”
“My buderus gas boiler would not start in October 2024. JK Mechanical installled it 10 years ago and had serviced it every year. The technician came out and was most interested in replacing all the pipes and spent hours trying to figure out was wrong. Never really gave me the confidence that he knew what was wrong. I was charged $300 and then I received a quote of $5400 for repairs or $12,000 for a new system. I decided to get a second opinion another company came out and solved the problem withing 30 minutes and I had heat. He charged me $95. I sent an email to JK Mechanical letting them know I was disappointed with the service and I never heard a response from them. I had been a customer for over 10 years. I expected better.”
“Is it possible to check my bill? I feel i was charged for 4 individual jobs instead of 1. Chris M did a great job with the repair. Very professional and knew what he was doing. . Thank you Leonard g”
“We were very impressed with Chris M. Starting with the appointment for the quote, he arrived on time, was very thorough and explained everything clearly. On the day of service, he handled our plumbing problems efficiently and professionally. He really inspires confidence and trust.. We would be very happy to work with Chris again.”
“Chris M and Steve were very professional and friendly. They answered all our questions and fixed our problem in a timely manner. They explained the billing before the work and helped us learn about the membership program. We were very pleased with their work and professionalism. Great company to work with. Thanks Chris and Steve.”
“Good Friday hot water heater broke down. Chris M was on call. He was pleasant and professional on the phone. He found a replacement heater quickly, informed me of the costs and how soon he could get there. Hours later a new heater was installed. Chris took great care to be neat and not damage my home. Keep hiring people like Chris and JK’s service will be unmatched by your competitors.”