“My buderus gas boiler would not start in October 2024. JK Mechanical installled it 10 years ago and had serviced it every year. The technician came out and was most interested in replacing all the pipes and spent hours trying to figure out was wrong. Never really gave me the confidence that he knew what was wrong. I was charged $300 and then I received a quote of $5400 for repairs or $12,000 for a new system. I decided to get a second opinion another company came out and solved the problem withing 30 minutes and I had heat. He charged me $95. I sent an email to JK Mechanical letting them know I was disappointed with the service and I never heard a response from them. I had been a customer for over 10 years. I expected better.”
- Pamela B.