6 Signs of a Trustworthy Home Services Provider

Choosing the right home services contractor is not a decision to be made lightly; when you hire a technician to work on your home HVAC, plumbing, or electrical, you are trusting them with you and your family’s safety and comfort. As you make your decision, look for these signs of a reliable and trustworthy contractor:

Licensed and Permitted

In Pennsylvania, home improvement contractors are HICPA licensed, under the “Home Improvement Consumer Protection Act.” This law outlines provisions homeowners and contractors need to follow, such as contract terms, down payment requirements, and more. Your contractor should be able to provide their PA license number in addition to any county or municipal licenses to work at your home.

In addition, it’s always great for peace of mind to know that the installer, salesperson, or technician you working in your home is background checked and cleared. In addition to all of our pre-hire precautions, JK Mechanical is Google Local Services certified, which means that each JK team member working in your home has passed a third-party background check and screening through Google.

Education Focused

The process of installing or replacing new HVAC, electric, or plumbing equipment can be overwhelming at first. While it’s always prudent to do your own research before making a decision, HVAC, Plumbing, and Electrical work is never a one-size-fits-all solution. The best contractors will not just present you with their proposed options, but be able to explain why they made those particular suggestions, and why it’s a good fit for your home. Throughout the entire buying process from quote to sales to installation and service, you should feel comfortable asking questions and trust that the person you’re working with is experienced and knowledgeable in their field.

Good Value

As many of us learn over time, choosing the cheapest option up front often can be more expensive in the long run. The reality is that investing in high quality parts, equipment, and well-trained technicians and installers add both cost and value to the bottom line. As you make home comfort decisions, your salesman or technician should be able to explain different investment options, the efficiency and operating costs, and how those factors will affect your costs as well as your comfort over time.

No-Pressure Sales

At JK Mechanical, we understand that it can take time to consider all your options, especially when it comes to something as important as your home comfort. Our comfort consultants will never pressure you to make a decision on-the-spot, or rush you to make a commitment. While it’s true that sometimes equipment lead times and rebates might be affected by extended lead times, a trustworthy contractor should be up front about all factors that would impact the timeline of your install, and never try to scare you into a snap decision.

Great Reviews

If you’re new to the area or maybe trying something new, sometimes it can be hard to get word-of-mouth recommendations from friends and family.  If that’s the case, check out online reviews to read about the experience that other clients had with the contractor. In order to make sure you’re getting the most accurate perspective, check out multiple sites with no paywall and user-provided reviews, such as Facebook and Google, and look for reviews with specific details about the work or service that was provided.

Clear Core Values

Before selecting your home services provider, learn about the company and the core values that are central to the organization. On average, most homeowners stay in their home about 13 years, which means that you will likely be working with your home services contractor for many years to come. Before building that relationship, choose a contractor who shares your values.


Ready to learn more? Whether you need a quote for a new system or routine system maintenance, the JK Team is here to help. Call or text us at (717) 464-0111 or contact us below.


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