Air Conditioning Help

Air Conditioner (or Heat Pump) Not Cooling Check all of the obvious things before calling for a service-call. * Is the thermostat on "cool" and turned down below room temperature? * Is the Power on to the indoor unit? * Is the Power on to the outdoor unit? * If yes to these, is the outdoor unit running? * If no, see if the outdoor unit has a red reset button (most Rheem equipment does) and push it. * If that didn't work, see if you have a condensate pump. Some pumps have a safety switch that shuts off the outdoor unit if the pump overfills and fails to pump. For more possible causes as to why your outdoor unit isn't running, see Outdoor Unit Won't Come On If your outdoor and indoor units are running but not cooling, you will most likely need to have a service-call. Here is a partial list of possible causes. * Low refrigerant charge * Poor efficiency- needs cleaning and servicing * Bad reversing valve * Bad compressor * Clogged air filter * Outdoor coils blocked or very dirty If you would like to know more about our digital thermostats with clean filter reminders, please call our service department.